Mentessa Help Center

There are currently four options to manage a member’s role and status on Mentessa.

To help people find their way back to Mentessa, share the link on your website or use these tips to help them add it their start screen.

Setting your availability for skill sharing and mentoring is very important in order to book sessions with other members and create mentoring collaborations.

As part of a mentoring program or proactively learning from your network and colleagues, the opportunity to provide feedback on the process and your personal learning preferences and experiences is very valuable and a great way to make improvements.

In order to manage the frequency of a running ritual as an admin, go to the tab "Rituals" in your settings area and click on “Manage ritual”.

In order to leave a running ritual as a member, go to your Rituals tab and click on “Leave ritual”.

Once you have set your availability, you can book sessions with other community members. In order to book a meeting with a member of your community, follow these steps:

In order to fill out your profile go to the tab “Profile” and click on “Personal”.

Mentessa can be easily integrated with common identity management providers.

There are four options for inviting members on Mentessa at the moment:

When a member gets invited to a Mentessa community, she or he can choose how they want to log in.

You can manually match members as an admin by clicking on “Match people” in your Matching tab under your settings.

In addition to the options to manage, deactivate, restore and delete members, you can resend invites to members who haven’t joined yet.

In case you lost or forget your password, you can click on “Forgot Password?”.

The Mentessa community is available 24/7 at mentessa.com. In order to find your way back, add it to your bookmarks by clicking on the star symbol on the right of your browser.

Matches on Mentessa facilitate seamless connection between coworkers, know-how exchange and learning from each other.

In order to find the right person to learn from or identify who already owns the skills you need to develop, you can use the search bar in your community.

After submitting the Matching Questionnaire for Skills Matching ritual, you will receive an email notification with a match suggestion.

The Happy Hour Ritual matches participants at random and is very useful if many new employees have joined your organization recently and if the goal is to build connections across the organization.

In order to activate a ritual and invite participants as an admin follow the following steps:

Mentessa allows you to add meetings to your calendar. Simply download the ics file from the booking confirmation email.

As an admin you have the option to grant permissions regarding posting news to members of your community.

In order to deactivate a running ritual as an admin, there are a few steps to follow:

There are currently two ways to enroll in a ritual: you can enroll via email or enroll directly through your “Rituals” tab by clicking on “Enroll”.

In order to enroll in the Happy Hour Ritual, go to the tab "Rituals" and click on “Enroll”.

In order to integrate Mentessa with Discord, the toggle “Enable Server Widget” has to be active in your Discord settings.

In order to post news and videos on your community, click on “Add video” under the Resources section and “Add news” under the News section.

Upload your organization´s logo, customize your community colors and set an email sender.

Mentessa's self-matching feature is the easiest way possible to request a match for mentoring, collaboration, feedback, a podcast or anything else. In this article we will show you where to find it, how to use it, and how to make the most of it to find a mentor, build your professional network, or collaborate with peers effectively.

We offer three types of integrations: CSV Import, SSO, Just-in-time provisioning.

Rituals improve learning through social connection and unlock the tacit knowledge of your organization.

Mentessa manages roles and permissions for you! The two roles you will always find in Mentessa are User and Admin roles.

The Happy Hour Ritual is an automated random matching to build connections between members from your community and grow their own networks.

This automated people-to-people workflow connects employees, so they can develop or learn new skills from each other. This ritual matches employees with the purpose to learn and develop their skills, which is meant to increase employee retention and engagement.

A mentoring session is an appointment with your mentor or mentee that can have different purposes (e.g. collaboration, informal coffee chat, setting goals, etc.).

You want to conduct a matching during your event, so your community can get to know each other? 

This gives new hires a human welcome and speeds up their productivity. It helps reduce admin overhead, and helps increase new hire engagement by 58%.

The Resources page on Mentessa is a section in your community where you can find onboarding support such as learning videos and tutorials.

In order to book meetings with your mentor or mentee, it is important that you both set your availability in your profile section under the Availability tab.

Invitation links expire after 30 days for security reasons. An expiration date is necessary for security reasons.