Mentessa Help Center

To help people find their way back to Mentessa, share the link on your website or use these tips to help them add it their start screen.

Mentessa allows you to add meetings to your calendar. Simply download the ics file from the booking confirmation email.

In order to book meetings with your mentor or mentee, it is important that you both set your availability in your profile section under the Availability...

Mentessa manages roles and permissions for you! The two roles you will always find in Mentessa are User and Admin roles.

As part of a mentoring program or proactively learning from your network and colleagues, the opportunity to provide feedback on the process and your personal...

The Resources page on Mentessa is a section in your community where you can find onboarding support such as learning videos and tutorials.

A mentoring session is an appointment with your mentor or mentee that can have different purposes (e.g. collaboration, informal coffee chat, setting goals,...

Once you have set your availability, you can book sessions with other community members. In order to book a meeting with a member of your community, follow...

In order to manage the frequency of a running ritual as an admin, go to the tab "Rituals" in your settings area and click on “Manage ritual”.

Setting your availability for skill sharing and mentoring is very important in order to book sessions with other members and create mentoring collaborations.

The Mentessa community is available 24/7 at mentessa.com. In order to find your way back, add it to your bookmarks by clicking on the star symbol on the...

In order to fill out your profile go to the tab “Profile” and click on “Personal”.

In order to find the right person to learn from or identify who already owns the skills you need to develop, you can use the search bar in your community.

The Happy Hour Ritual matches participants at random and is very useful if many new employees have joined your organization recently and if the goal is...

In order to enroll in the Happy Hour Ritual, go to the tab "Rituals" and click on “Enroll”.

In order to activate a ritual and invite participants as an admin follow the following steps:

Upload your organization´s logo, customize your community colors and set an email sender.

As an admin you have the option to grant permissions regarding posting news to members of your community.

In order to post news and videos on your community, click on “Add video” under the Resources section and “Add news” under the News section.

In addition to the options to manage, deactivate, restore and delete members, you can resend invites to members who haven’t joined yet.

There are currently four options to manage a member’s role and status on Mentessa.

You can manually match members as an admin by clicking on “Match people” in your Matching tab under your settings.

In order to integrate Mentessa with Discord, the toggle “Enable Server Widget” has to be active in your Discord settings.

Invitation links expire after 30 days for security reasons. An expiration date is necessary for security reasons.

When a member gets invited to a Mentessa community, she or he can choose how they want to log in.

Mentessa's self-matching feature is the easiest way possible to request a match for mentoring, collaboration, feedback, a podcast or anything else. In...

Matches on Mentessa facilitate seamless connection between coworkers, know-how exchange and learning from each other.

This gives new hires a human welcome and speeds up their productivity. It helps reduce admin overhead, and helps increase new hire engagement by 58%.

You want to conduct a matching during your event, so your community can get to know each other?

This automated people-to-people workflow connects employees, so they can develop or learn new skills from each other. This ritual matches employees with...

The Happy Hour Ritual is an automated random matching to build connections between members from your community and grow their own networks.

There are currently two ways to enroll in a ritual: you can enroll via email or enroll directly through your “Rituals” tab by clicking on “Enroll”.

Mentessa can be easily integrated with common identity management providers.

Rituals improve learning through social connection and unlock the tacit knowledge of your organization.

There are four options for inviting members on Mentessa at the moment:

In case you lost or forget your password, you can click on “Forgot Password?”.

We offer three types of integrations: CSV Import, SSO, Just-in-time provisioning.